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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

Name, email address, phone number, and billing/shipping address
Payment information (processed securely via our payment partners)
Order history and product preferences
Communications with our customer care team

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, invoices, and shipping updates
Respond to your queries and provide customer support
Improve our website, products, and services
Send promotional communications (you may opt out at any time)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g., shipping partners, payment gateways) only as necessary to fulfill your orders. These partners are bound by confidentiality obligations.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted via SSL.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@chandellea.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after any changes constitutes acceptance of the new policy.